Q1. Can I have a sample order for office chair?
A:Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 20 days for order quantity more than one full container.
Q3. Do you have any MOQ limit for order?
A:Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A:We usually ship sample by air. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for office chair?
A:-Firstly let us know your requirements or application.
-Secondly We quote according to your requirements or our suggestions.
-Thirdly customer confirms the samples and places deposit for formal order.
-Fourthly We arrange the production.
Q6. Is it OK to put my logo on chairs?
A:Yes. You could send your fabric logo to us, and then we can put your logo chairs. Additionally, we can print your logo on boxes.
Q7: Do you offer guarantee for the products?
A:Yes, we offer 3 years warranty to our products.
Q8: How to deal with the faulty?
A:-Firstly, Our products are produced in strict quality control system and the defective rate will be lessthan 0.2%.
-Secondly, during the guarantee period, we will send replacement with new order for small quantity.