A: We are here to serve you from 9AM to 6PM PST Monday thru Friday. Voicemail and Email are on 24 hours a day 7 days a week and we check them several times a day.
Q: Do you make replacement filters?
A: Yes, we can make almost any type of filter for which you may need a replacement.
Q: Do you make customized service?
A: Yes, we can make customized service for both products and package.
Q: Is there a minimum order quantity?
A: Yes, there is a minimum order quantity for all Filters, depending on detailed item.
Q: How long will it take my order to process?
A: Depending on your order quantity, it can take 3 or more weeks to process your order.
Q: How do I place an order?
A: You can place an order either by email or by phone.
Q: How long will it take to get my quote?
A: Typical response time is 2 days.
Q: What about the after-sales service?
A: We are responsible for the supplied product within its usage life.