1: Can you print my Logo on the product?
Yes. Our factory provides customized services.OEM and ODM are both accepted. Our OEM service are including logo, color, button control, user manual, color box. Even if you have different shape design, we can make it for you. Our OEM MOQ is 2000pcs.
2: Can we get some sample first before large order?
Yes. We are honored to offer you samples for quality inspection.
3 : What's the delivery time?
A: Usually it will take about 20-25 days or more for bulk cargo handling(according to the quantity).Sample orders can be processed within a week.
4: How does your factory guarantee the quality of products?
Mature product production line. Complete quality management system. All departments cooperate closely in the whole process of process design, R & D, product launch and subsequent production. Quality control department is specially responsible for quality checking in each process.
5. What's your warranty for neck massager?
Our warranty is 1 year for the machine and 5 years for the inner motor. Other similar products’ inner motor longevity in the market is only 1 or 2 years.
6. What’s your Payment term?
T/T , L/C , Western Union, Money Gram.
7. Which delivery way is available?
Express(EMS, DHL,FEDEX,UPS,TNT,ARAMEX),By sea ,By air.
8.What other added services/ accessories can you offer?
1) Dust cover cloth
2) Dust cover bag
3) customized power cord length
4) customized Velcro length
As long as you have any demand, we are able to provide you with the solution.