Q: Is your company a trade company or manufacturer?
A: We are manufacturer with in-house R&D team,SMT lines and Assembly lines.
Q: What is your MOQ?
A: Normally, the MOQ is 1 set for function testing or market demo.
Q: How to get software and API?
A: Software and API are free. Shall send linkage to download the software and API Document after order confirmed.
Q: Do you offer warranty for the device?
A: Yes, we offer 1 year warranty and lifelong technical support (Professional Technical Support Team which are always praised by customers).
Q: What payment terms you can accept?
A: We can accept T/T, PayPal, Western Union and L/C.
Payment term(standard): 30% T/T in advance (For Production), balance 70% T/T before shipment.
Q: What’s the delivery lead time?
A: For sample order, the delivery lead time is within 3 working days after payment received. For formal order, the lead time is 1-4 weeks based on order quantity.
Q: Are you also finding distributors?
A: Yes, we are finding cooperation partners in some regions, and can check with our sales person about this.