Q1: Are you a factory or trading company?
A1: Zhuzhou Zenpon is a professional manufacturer and we have trading department with over 12 years' experience.
Q2. Can you customize the products?
A2: Yes, OEM & ODM are warmly welcomed! We have a professional R&D team to customize the products according to your requirements.
Q3: Can you use our logo on the product or package?
A3: Yes, we can do it according to your requirements.
Q4: Can I buy less than your MOQ?
A4: Yes, you can place sample order first. For each product please refer our MOQ for fitting a full carton consideration.
Q5. How about your delivery time?
A5: Generally, it will take 7 to 30 days after receiving your advance payment. The specific delivery time depends on the items and
the quantity of your order.
Q6. What is your terms of payment?
A6: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the
Q7: What is your Shipping Method?
A7: Ship by sea, air or express. If you have a forwarder in China, we can send to them as well.
Q8. How do you guarantee the quality of your products?
A8: We produce the products in strict accordance with TS 16949 Quality System. And we do 100% testment before delivery.