Q1: How long is your production time?
A: 10 to 25days after payment.
Q2: Do you provide sample?
A: Yes, samples are paid for.
Q3: Can I make a special request for products design?
A: Customized requests or OEM designs are accepted.
Q: What is the Terms of Payment?
A: Credit Card, TT(Wire Transfer), L/C, DP, OA
Q: How many days for shipping? Shipping Methods and Lead Time?
A: 1)By Express: 3-5 working days to your door (DHL, UPS, TNT, FedEx...)
2)By Air: 5-8 working days to your airport
3)By Sea: Pls advise your port of destination, the exact days will be confirmed by our forwarders, and the following lead time is for your reference. Europe and America (25 - 35 days), Asia (3-7 days), Australia ( 16-23 days)
Q: Rule of Samples?
A: 1. Lead Time: 2 or 3 working days for white mock-up samples; 5 or 6 working days for color samples (customized
design) after artwork approval.
2.Sample Set-up Fee:
1).It's free for all for a regular customer
2).for new customers, 100-200usd for color samples, it is fully refundable when order confirmed.
3).It's for free for white mock-up samples.