Q1: Are you manufactures or trading company? Where is it located?
A:Yes, we are a manufacturer, located in Hangzhou, Zhejiang, we can accept OEM, specializing in the production of gifts and crafts.
Q2:Can you make the products according to our requests?
A：Absolutely, we welcome any custom design and needs, and we will do our best to make it come true.
Q3：What is your MOQ ?
A:Our MOQ is 300pcs per model .?But if you have any special or need lower , we can negotiate
Q4: What is your payment terms?
A: We can accept the TT, L/C,D/A,D/P.
Q5: Sample is free or not ?
A：If you have a freight collect Number such as DHL ,UPS ,TNT , we can give you free sample of existing model .New OEM item will be charged according to your design but will be refundable once you place order finally.
Q6：Have you shipped direct to Amazon FBA before?
A:Yes , we have more than 50% buyers from Amazon .almost of their goods are directly shipped to Amazon FBA from our factory .
Q7：How to control the products quality?
A:We have always placed great emphasis on quality level.Moreover, the principle we always maintain is "to provide customers with good price, better quality and best service".
Q8:What is lead time?
A: Usually within 7 work days after receive the deposit. A little longer with heavy burden of production task or customized products.
Q9:How about your after sale service ?
A:Our service is on line all the time , you have any questions or requirement , just contact us feel free .