Q: Do you accept sample order?
A: Yes,We accept sample order, you can ask for details from our sales team.
Q: How long will it take for production?
A: If there some stock available, goods can be sent out within 3 days. If no stock, goods can be sent out around 3-4 weeks.
Q: Do you accept OEM&ODM?
A: Yes,We can print customer's logo on the products and pakcage;We have our own R&D team, So ODM order is acceptable as well.
Q: How about payment term?
A: TT(30% in advance and 70% before shipment)
L/C at sight
PayPal are all acceptable.
Q: How about Shipment Methods
A: We can offer shipment by international express carrier such as TNT, UPS, DHL and FedEx etc, we also can ship goods by air and by sea.
Q: How long is the warranty？
A: Normally 12 months warranty. If it's our quality problem, we can replace defective products by the new one or refund.
Q: Is it possible to be your company's sole agent？
A: We are glad you can do this, Please let's talk details.