1. Do you provide samples? Is it free or extra? Sample lead time?
Yes, we accept sample order for testing our quality.
* For customer's sample requirements, usually you are required to pay the sample cost and freight charges. While considering the extra labor cost, usually the sample charge will be 10%-20% higher than our offer. This sample charge is for the first deal ONLY and will be deducted in the following orders.
* For our regular customers, all the samples are free of charge.
* Sample lead time: according to the sample inventory situation, 3-5 working days after receipt of sample charges.
2. Can I get a discount?
Discounts will be based on the quantities ordered accordingly. Pease feel free to contact our customer service for more details.
3. How long is your delivery time?
Normally it is 15-20 working days if the goods are in stock, according to quantity.
4. Do you provide OEM and/ or ODM service?
Yes, we provide both OEM and ODM services. For more details, please feel free to contact our customer service.
5. Where is your factory? How can I visit there?
Our factory is located in Tongxiang, Zhejiang Province, our sales office is located in Shanghai, Hubei province. Transportation for clients will be provided upon arrival of Shanghai airport.
6. What's your payment term?
- T/T, 30% deposit paid to confirm the order, balance payment to be made before shipping the goods.
- L/C , 100% irrevocable LC at sight
- Western Union, D/P, D/A, MoneyGram, etc.
- Per buyer’s request