Q:What fromat of the file do you need if I want my own design ?
A:We have our own design team,so you can provide AI,CDR or PDF,ect. we will make clear artwork for your final confirmation.
Q:How long can I get the samples ?
A:3-5days to produce the sample;3-5days to deliver the sample;7-10days can get the sample.
Q:The sample free is refundable?
A:Yes,Sample free is refundable when order is up to certain quantity.
Q:How long is the production lead time?
A:The time dependson the order details.10-25days for reference.
Q:What is your payment conditions?
A:We accpet 30%deposit,pay the balance before shipment
Q:Which kinds of certificates would you have?
A:CE,SGS,ROHS,REACH.or just tell us which certificates you need so that our Factory can send umbrella to inspect.