Q1. Can I have a sample order?
A: Yes. We welcome sample order to test and check the quality.
Q2. What about the lead time?
A: Sample time is 6-8 days. Bulk production takes 13-20 days, depending on your design and quantity.
Q3. Do you have any MOQ limits per design?
A: Small MOQ of 100pcs/design.
Q4. How do you ship the goods and how long does it take to arrive?
A: We ship the goods by DHL, UPS, FedEx or TNT. It usually takes 3-6 days to arrive at your door. Airline and sea shipping are also the options.
Q5. How to proceed an order for custom magnet?
A: Easy steps:
Confirm quotation--do payment--offer mock/design--approve artwork--do sample approval--start mass production
Q6: How to deal with the faulty?
A: Our products are produced under strict quality control system and the defective rate is less than 0.2%.