1.Q: How do I pay for my purchase order?
A: T/T,L/C at sight ,Escrow,paypal , Western&Union.
2.Q: Can I get free sample and how long will it takes?
A: Yes ,we can provide 1-2pcs free sample for testing quality ,but the shipping fee will be paid by you and it ususally
takes3-5days to arrive your hands.
3.Q: what's the MOQ?
A: 10 sets.
4.Q::Are the material eco-friendly?
A: Yes,the material does not harm to the envirionment.
5.Q: what's the delivery time?
A: It will take 7-15days to finish an order ,but the exact time is according to actual situation.
6.Q: Can I have my own customized product ?
A: Yes, your customized requirements for material,color, logo,design ,package ,etc.
7.Q: Do you have quality control?
A: Yes, we attach great importance to quality control.
8.Q: How about the warranty?
A: If quality problems occurs ,please feel free to contact with us ,we are willing to give your solution at once.
9.Q:What is your return policy?
A: Please contact us as soon as possible after receiving item, our customer service will work out a solution such as refund/exchange/store credit
10.Q:Could your diamonds fall off canvas after people finish DIY painting.
A: No, it never happens to our products, as we make very strong stickness glue layer on canvas.
11.Q:Are the diamonds of your product enough for the picture? sometimes people could lose a few diamonds.
A: Yes, surely enough, all our products come with 30% extra diamonds.
12.Q:Do you have the frame machine also ?
A: Yes, we have, If you need get more news. please keep in touch with the trademanager or send inquiry.