A1: We are a IATF16949 certificated company, all our materials are RoHS compliant and all products are rigorous tested before shipping.
Q2: Do you provide samples? Is it free or extra?
A2: Our company samples are provided free of charge in limited range of number. otherwise, number of out range need extra of charge .
Q3: Do you have a catalogue? Can you send me the catalogue to have a check of all your products?
A3: Yes,can contact us on line or send an Email to get catalogue(E-Book Version).
Q4: If I can't find the product on your catalogue, can you make this product for me?
A4: Our catalogue shows most of our products,but not all.So just let us know what product do you need,and how many do you want.
Q5: Do you accept customized products and customized packing?
A5: Yes, we can provide customized products, please send us your drawing and all the detailed description to proceed the project.For your reference, making a ordinary mould will take about 60 days.
About customized packing, It is according to your MOQ that we put your Logo or other info on the packing.
Q6: How long is your delivery time?
A6: Generally it is 15 days if the goods are in stock. Or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q7: How does your company ensure on time delivery?
A7: (1)Sample requirements and orders will be entered in ERP system immediately.
(2)In peak season, we can arrange two-shift operation.
Q8: What is your terms of payment?
A8: Payment 100% in advance.
Q9: What kind of payment do you accept?
A9: We accept T/T.