Q1:What's your MOQ? A1:For standard items, you can start with 1 unit. For customzied items,it depends on the actual requriements.
Q2:Do you offer OEM/ODM service?
A2:Yes,it's accepted.From Design, R&D, Moulds Making,Tooling Manufacturing, Quality Controls,Logistics, till the goods are
delivered to the destination warehouse, that’s what we have been seeking and doing for our partners.
Q3:What's the lead time of order?
A3:Normally for 1 unit order or trial order, we can send the parcel out during 1 week. For batch order, it depends on the actual order quantity.
Q4:What's your payment terms?
A4:We accept Western Union,T/T,Escow,etc.Can be negotiated.
Q5:What's the Quality Guarantee?
A5:In order to ensure each item values what our customers buy, we invest a lot on the quality control and ALL orders strictly undergo AQL-II(Critical Defectives:0,Major Defectives:1.5,Minor Defectives:4.0),Pre-sample offered to sign off the approval item,Third Party Inspection appointed by the customers if necessary. Meanwhile, from the date you receive our goods, we offer 1-year free guarantee service.Free spare parts(QTY<=2pcs) can be sent if you can fix the item by yourself. Or not, you can send the defective items to our warehouse for fixing, but the freight cost should be subject to the buyer's account.
Q6.Do you accept Online Order of Alibaba Trade Assurance?And what's Trade Assurance?
A6: Yes,we 're Trade Assurance marked company and we accept Online Orders to get protection for our buyers.About Trade Assurance please kindly find the instruction below and the link with video: