Q1:What is the trade term?
A1:Trade terms of EXW, FCA, FOB, CPT etc. are available.
Q2:How long does it take for quotation?
A2:Normally 1-12 hours for regular items and 12-48 hours for special items.
Q3:What is the minimum order quantity (MOQ)?
A3:Usually standard pack quantity(SPQ)for regular items and 100 pcs for special items.
Q4:Are samples available?
A4:Yes,free samples for regular items and sample charges for special items.
Q5:How to handle quality problems?
A5:We have professional quality department offering technical support or exchange the items or refund your money.
Q6:Do you test the parts before delivery?
A6:Yes,100% testing before shipment,and test report is available if requested.
Q7:What is the lead time?
A7:Normally 1-3 days for stocks and 25-60 days for production.
Q8:Can we audit the factory before ordering?
A8:Of course yes,welcome to visit our office in Shenzhen and factory in Hunan.
Q9:Can we have some special requirements on the electronic parameters?
A9:Yes with higher prices.