Q2: Do you provide samples?
Yes, we can provide most of the fiber optical samples to you in Free! but you need to afford the freight, if you place an order in next time, we will return the samples freight back to you
Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4: Do you have direct trading right?
A: Yes, we’re both manufacture and trading company.
Q5: Can you support OEM product under our brand?
yes,we support OEM/ODM service,we can print your logo and mark on the cable,box according to your ideasso pls never mind to tell me your requirements
Q6:What are your comapny advantages?
1.We have professional technical engineer in our company.Apart from regular fiber optical cables,for
example:ADSS/GYXTW/GYTA/GYTS/GJFJV/GJXH etc,We can also desigh the cable accourding to your idea and also we can give you best suggestions accourding to your needs!
Q7: What’s your annual capability?
A: Our annual output reaches to 350,000 kilometers, 2 million kilometers’ core and 600,000 boxes separately.
Q8: Every staff in our factory are trained before work, we have strictly quality test systrem ,every production steps, we need to test it so that we can sure the fiber optical cable are test passed.
Q9:What is your lead time?
It depends on the order quantity and the season.usually,we can ship within 5-10 for small quantity.if the order quantity more than 100km for outdoor cable and 300km for indoor cable,it will about 20days need to ship.
Note:This can only for your reference,the lead time will be up to the types of fiber optical cables please contract our sales person for more detailed information.
Q10: What can you buy from us?
Outdoor optical cable,Indoor optical cable,Fiber optic cable,Optical cable joint box,Prefabricated cable
Q11: Q: Can you accept small order?
Yes, small order is available .We support new project of our customers as we know business is always from small order.
Q12: What services can we provide?
Accepted Delivery Terms: FOB,EXW,FAS,FCA,DEQ,DDU,DAF,DES; Accepted Payment Currency:USD,EUR,HKD; Accepted Payment Type: T/T,L/C, D/P you can pay directly by this platform Alibaba; Language Spoken:English,Chinese
Q13: Q: What is your after-sale service?
A:15 Years warranty and professional technical persons to deal with your problems.
Q14: Our products are very competitive and the price is reasonable because our factory saves costs in having mature system
we have skilled staff and advanced production equipment,in the production process,we reduce wasted a month of fiber optic cable.
Q15. How to proceed an order for the product?
A: Firstly let us know your requirements or application.
B. Secondly We quote according to your requirements or our suggestions.
C. Thirdly customer confirms the samples and places deposit for formal order.
D. Fourthly We arrange the production.
E.Quinary balance for payment and shipping
F. Sixth Feedback
Q16: We attach great importance to service.we believe every customer are also our good friends no matter where they from.we will responce your inquire within 24 hours.in addition.if you have fault caused by non-artificial reason, we will refound or compensation.