Q: 1. Can I have a sample order?
---->A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: 2. What is the Lead time?
---->A: Sample is available within 1-3work days. If your order mass products, the lead time is 5~7work days for order less than 1000pcs
Q: 3. Do you have any MOQ limit?
---->A: Our MOQ is 10 pcs; Mixed order welcome!
Q: 4. Do you support custom logo and custom pattern design?
---->A: Yes, we support custom logo , custom package, custom design!
Q: 5. How do you ship the goods and how long does it take arrive?
----> A: We usually ship by EMS, DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.
Q: 6. How to proceed the order if I have logo to print?
>A: First, Artwork for visual confirmation;
>B: Sample picture or sending sample to you for confirmation
>C: we will go to mass production.
Q: 7. Do you accept drop shipping?
----->A: Yes, it’s available.
Q: 8. When the parcel arrived buyer's customs ,How to do for buyer?
----->A: Buyer need to clearance customs and pay tax
----->B: If not,once te parcel was destory or return,the money will not refund.
Q: 9. In case of refund,how to do for buyer?
----->A: Buyer need to send back the items and pay freight and China tax fee
----->B: Seller received and check ok ,seller only refund the item value.