Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral wooden boxes. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: 1. For trail order, 100% deposit by T/T.
2. For bulk order, T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4. How about your delivery time?
A: Generally, it will take 15 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q8. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q9. What’s your warranty ?
A: 12 months to 2 years or 10,000km to 100,000km quality warranty from our shipping date depending on different products and some other factors. (Either comes first).
Q10: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers’ benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.