Q1: Could you offer samples for testing and evluation first?
A1: Yes, We can.
Q2: How long does it take to send the samples?
A2: Normally 1-3 workingdays.
Q3: What kinds of payment terms are acceptable to you?
A3: We accept T/T, Paypal, Alibaba Trade Assurance are all ok for us, just choose to your convenience.
Q4: Are the materials all safety? Any test for them?
international standards and certified CE, RoHS,BSCI.
Q5: Are you a direct manufacturer?
A5: Yes, we are an experienced manufacturer, specializing in custom production of clock cases, clock faces and clock hands
Q6: How do you control quality?
A6: We have a quality control Department, Every stage of products are under control, include Incoming material and parts quality
control, Input process quality control, Final Quality Control, Outgoing Quality Control.
Q7: What about your after-sale service?
A7: We provide 12 months quality warranty, if there are any defective product, free new one will be offered in the next shipment
or next order.
Q8: Do you accept customization?
A8: Yes. We can. We accept any customization, clock case, clock face, pointer, we are a full range of services, usually our MOQ is not limited, sample orders and trial orders are possible. However, the price varies with the order quantity, and the price is more favorable when ordering in bulk. The minimum order quantity for OEM color customization is 1000 pieces.