1. What is your sample policy?
Free samples: The sample fee will be refunded after the second batch order exceeds 100 pieces (mixed orders are acceptable).
The maximum number of samples to be refunded is 6 pieces, and the freight is not refundable.
Sample delivery date: inventory items, 2-5 days for DHL/UPS, 7-30 days for other methods. Please allow us to prepare the items within 5 days, including holidays, for domestic transportation to the carrier’s warehouse.
2. What is the minimum order quantity?
Our minimum order quantity is 10 pieces. Different sizes and different colors are ordered in mixed batches, and a bundle of 10 pieces in mixed colors.
3.Are there any signs on the stock products ready to be shipped?
For inventory items, there is a logo on it, but there is no contact information, you can freely sell on your own platform.
4. What is your customized policy?
OEM and ODM are accepted. The minimum order quantity is 100 pieces in one color. If custom labels, the MOQ is 1000 pieces. Whether it is MOQ or custom labels, our costs are justified.
5. Do you provide direct shipping services?
Yes. We provide direct shipping services.
6. How often do you update new styles?
New styles are updated weekly. We have about 5-10 new styles of items designed by ourselves a week.
7. What should I do if I receive any defective products?
If you are dissatisfied with our products or services, please contact us immediately.