1.Question: Are you a manufacturer or a trading company?
A: We are a manufacturer specializing in the production of diaphragm metering pumps, rotor pumps and other types of pumps, as well as pump-related products. Our products have passed the test.
2.Q:Why choose us?
We have more than 7 years of experience in the pump product industry.
High-quality products and competitive prices.
We have professional business personnel and engineers to provide you with selection assistance and technical support.
3.Q: How to buy our pump?
A: Tell us the required pump flow, pressure, head, medium, pump body material, voltage, current frequency, motor type and medium temperature. If you have special requirements, please highlight.
4.Q: What is the minimum order quantity for your products?
A: Different models have different MOQs, please check with the salesperson.
5.Q: How long is your delivery time?
A: 1. The samples can be sent to you within 7-10 days.
2. Bulk orders can be shipped to you within 10-15 days after the order is confirmed.
6.Q: How can I let you provide free samples?
A: Usually we do not provide free samples, please pay the sample and courier fee, the sample cost can be refunded in your first big order.
7.How do we guarantee quality?
Every part and process has a dedicated person to check the dimensional accuracy and appearance
Always perform a final inspection before shipping after transfer.
8.Q: What is your warranty and after-sales service policy?
A: All products are 12 months, and some vulnerable products are guaranteed for 6 months. Take pictures or videos of the problem and send it to us, we will make a satisfactory solution for you within 48 hours after confirmation.
9.Q: How long have you worked in this field?
A: We have been working in this field for more than 6 years and will continue.
10.Q: What are your payment terms?
A: T/T 100% for sample orders or small orders, 30% for bulk orders as deposit, 70% before delivery. Before you pay the balance, we will show you the photos of the product and packaging.
11.Q: What payment methods can you accept?
A: Usually we accept T/T, Western Union and Alipay, as well as RMB transfers in China.