Q. Will I get the same number of prints using an Gold Toner toner cartridge?
A. Yes, our Premium toner cartridges are equal to the OEM in print yield and density.
Q. Will an Gold Toner re-manufactured cartridge fit into my printer the same as the OEM?
A. Gold Toner cartridges are remanufactured using good quality OEM shells so when installing your re-manufactured cartridge you can be ensured of the exact same fit.
Q. My pages have lines or dots down them. Is this the cartridge or the printer causing the problem?
A. The quickest way to determine whether an image defect is a cartridge or printer related is to replace the cartridge. If you have two of the same model printer you can swap the cartridges around. If the problem follows the cartridge then you know it is a cartridge problem. If the problem stays with the printer, despite what cartridge is fitted, then it's a printer problem.
Q. My pages have light streaks or are blank?
A. If the cartridge has recently been installed, check that the seal has been removed. If the cartridge has been in the printer for some time it may just be running out of toner. You can take the cartridge out of the printer and gently rock it to re-distribute the remaining toner, but it will need replacing in the near future.
Q. Can you arrange to package for my private brand?
A. Yes, we can arrange your private label packaging provided the quantity reaches a certain level. We also provide design services.
Q.How's your product quality?
A. Each step of production is strictly Monitored by the Quality Control Team, and there are checking spots for the key production