1. Q: Are you a factory or trading company ?
A: We are a factory .
2. Q: Where is your factory located ?
A: Our factory located in Guangzhou of China ,the Capital city for the professional lights and effects .
3. Q: Do you have any certificates for your products ?
A: Yes ,we do have CE,RoHs ,CCC, etc certificates for our products .
4. Q: What is your MOQ ?
A: Sample order for 1 pcs to test are acceptable , Formal order depends on the Items
5. Q: What is the delivery time ?
A : Ready to ship goods is 1-3 days ; OEM is 15-90 days depends on the products
6. Q: What’s the shipping way and time ?
A: By Express : Like DHL , UPS ,Fedex, ,Normally about 3-7 days .
By Air : Normally About 5-14 days .
By Sea :Normally about 15-60 days .
7. Q: What’s the payment terms ?
A: Sample order ：100% payment before shipping the goods .
Formal order：30% deposit to start the order , 70% fully paid before shipment .
Special OEM Order : 50% deposit , paid before shipment
8. Q: How long is the warranty period ?
A: 1 years free warranty .
9. Q: What’s the payment method ?
A: T/T ,West Union , Assurance , LC ( for some country )
10. Q: How could I contact you ?
A: 1) You could contact us by clicking “ chat now “ or “send inquiry button “ on this page .
2) Contact us by E-mail : firstname.lastname@example.org
3)Contact us by What’s app /Facebook/wechat: +86-13556152114
For more FAQ , welcome to contact us .