Q:Are you factory or not?
A:Yes，We’re a trading and manufacturer combination,welcome to visit us,location you need please contact us.
Q:Why choose us?
A:We are Top seller in alibaba，and We are very pursuing the quality of customer service.
Q:What about quality?
A:We guaranty 100% inspection goods before delivery.
Q:What if goods are defect when I receive it?
A:We well packed all the goods with export standard carton,but if carton broken when you get the goods,please open the carton and check the quantity is correct as you order ,also if package is broken please keep the photo proof and ask the courier compensation,also if you need help please contact us with your proof.
Q:How long is the warranty?
A:Caculate from the day goods dispatch(alibaba dispatching time),in 40days,any quality issue except courier damage/man-made broken,you can share us the vedio to ask refund or replace new one for you,please know that we only replace the defect parts in your next order.
Q:If my customer return the goods out of the warranty time what should I do?
A:We can sell you the defect parts by cost,so you can replace them to your customer.
Q:Is that possible lower the price if I have big quantity?
A:Yes,if goods over 1000pcs,you can contact us to discuss.
Q:Why you price is higher than other supplier?
A:please check our review we only sell quality products,we pay more for quality control.
Q:Can you do OEM or ODM for us?
A:Yes,OEM MOQ is 2k quantity,if you need less quantity the cost will be higher as package need to be higher price,Delivery time is 10 to 15 days working days after confirm your OEM package.