1.Can l get samples?
Sure. We providing existing samples for free. But a litte sample charge for custom designs. Sample charge is refundable when order is up to certain quantity. We usually send samples by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freignt charge to our paypal, we will ship with our account. It takes about 2-4 days to reach.
2.How long is lead time for sample?
For existing samples, it takes2-3 days. They are free. If you want your own design, it takes 5-7 days, subject to your designs whether they need new printing screen, etc. Anyway, we will response fast to your request.
3.How long is the production time?
It takes 20 days for MOQ.We have large production capacity,which can ensure fast delivery time even for large quantity.
4.What format of the file do you need If I want my own design?
We have our own designer in house. So you can provide JPG, AI, CDR or PDF,ect. We will make 3D drawing for mold or printing screen for your final confirmation based on technique.
5.How many colors are available?
We match colors with Pantone matching system.So you can just tell us the pantone color code you need.We will match the colors.Or we will recommend some popular colors to you.