1. What is our custom design policy?
You can send us the files of the design, in addition, the pictures are also feasible for us. If you don't have a design, please
don't worry, we have professional designers and are happy to customize the design for you.
2. Our sample service policy?
The sample fee can be refunded. We will refund a different proportion of the sample fee according to your bulk order quantity.
3. When will we start production?
Once your samples are approved, detailed PO confirmation and our bank receives your order deposit, we will start production.
4. What is our return policy?
If the product you receive has a quality defect caused by us, we will reorder it and send it to you at our expense. We take all
responsibility for quality issues.
5. Can I re-order designs that have been ordered in the past?
Absolutely! We will keep all your design files for 12 months for quick and easy repeat orders.