Q1- Are You Factory/Manufacturer Or Trading Company?
A: We are factory/manufacturer of pet products.Our factory has a 10000 ㎡ workshop and 1000㎡ office which is located in Tianchang City, Anhui Province, China.
Q2 - Do You Offer OEM/ODM Service?
A: Yes, we have rich experience in offering OEM/ODM service. We have many professional designers
Q3 - How About The Shipping Cost?
A: If your goods is not large, we can send goods to you via counier, such as UPS,FEDEX, DHL, with good price for long cooperation.
If your goods is large, we will send it to you by sea, by rail,we can quote the price to you,we can also use your nominated forwarders if you need.
Q4 - Can The Price Be Cheaper?
A: The price depends on your demand (shape, size, quantity). Usually, you can get better price provided large orders.
Q5 - How About The Sample Time?
A: 7-10 days after order & samples confirmed.
Q6 - Can I get free samples?
A: Yes, free samples are available. You just need to pay for the express freight, we can calculate the freight cost for you before shiping the samples.
Q7 - How About The Payment ?
A: T/T,30% deposit, with balance clear after the order is finished. Also we accept the PAYPAL, west union.