Q1: What is the warranty of your products?
A: We offer 3 years guarantee for our Battery Chargers, Power Adapters, and LED Power Supplies at the same time if the products
were damaged undesigned, we are willing to replace them unconditionally.
Q2: What kind of battery charger you can offer?
A: We can manufacture Lithium Battery Charger, Lead-acid Battery charger, LifePo4 Battery Charger, and NiMH Battery Chargers
within a range of 5w-500w.
Q3. Do you have some new products coming?
A: We have 30 years of experience in the production of switch power supply company, at present, the main goal is to high-power
switching power supply design and production, 800W battery chargers and adapters have been applied for certification, can put into
Q4: Will each of your products tested before shipment?
A: Yes, each of our Battery Chargers, Power Adapters and LED Power Supplies will be strictly tested before shipping. The last four
processes of testing are Open Frame Performance Testing--- Plastic Housing Integrated 4-hour Aging Testing-- Drop Testing-- Final
Q5: What certifications you have?
A: Our company have been certified by ISO 9001:2015. ISO 14000:2015, QC 080000:2015; Our Battery Chargers. Power Adapters and LED
Power Supplies are passed UL, FCC,CUL,CE,RoHs,CB,TUV/GS, SAA,RCM,PSE.KC,CCC.
Q6: What's the lead time?
A: Sample :3-5 days. Mass production: 15-20 days, depends on the order quantity.
Q7: How do you ship the goods and how long does it take?
A: We usually ship by DHL, UPS.FedEx, TNT, etc. It usually takes 4-5 days to arrive. By air, by sea are also acceptable.
Q8: Could you customize the electric bike battery charger for us?
A: Yes, we support both OEM & ODM.