Q1: I am new for import, could you pls help me to buy this machine ?
A: Sure, we have rich experience for export, you no need worry for this, we can ship the machine to your address directly.
Q2: I am new for this machine, could you pls let me know how to buy?
A: could you pls reply these 2 questions ?
1, what materials you will process ?
2, sizes of materials you will process ?
then i help you choose suitable model for you.
Q3: I do not know how to use the machine, could you help me out ?
A: Sure, we will supply details videos and manual for training
Also have online engineer support for free.
Q4: If some problems happen to the machine, what should I do?
A: We provide online services, there is no service validity period, if there are any questions, we can communicate at any time.
Q5: What’s consumables of laser marking machine?
A: Low power consumption, no consumables, maintenance-free.
Q6: Delivery time ?
A: Will ship in 3 days after get the payment.
Q7: Packing ?
A: The machine will be packed with wooden case, standard wooden case can be export or import, not solid wood.
Q8: What payment terms can you accept?
A: Any payment is ok for us , like via alibaba trade assurance, via bank TT, Western Union, Paypal, E-Checking, Master Card, Cash, etc.
Q9: How is the shipping method?
A: can choose ship to your door or sea port or your forwarder.