Q1:Are you factory ?
A1:Yes. Our Factory Located in Guangzhou.
Q2：What's your main product ?
A2:Paper box,Paper bag,Paper notebook,envelop,calendar,children board book,label.
Q3:How the product pricing and how to consult prices ?
A3:We pricing product according to customer's specification,request on material,size,color,quantity,etc.Pls just contact chole by alibaba to get the best quote.
Q4:How soon can i get the quote?
A4:Online service is always online and the quote will be sent within 12hrs once we confirm the details with you.
Q5:How can I know the shipping cost ?
A5:Our sales will send you the best shipping cost depands on the weight and volume.If you have DHL/FEDEX account is ok to send by your account.
Q6:Can I have a design of customized product ?
A6:Yes.We have our designer team to make the design file depands on your inquiry.
Q7:How can you control the quality ?
A7 :We will make sample before mass production and 100% QC check before sent out the goods.
A8:MOQ of paper box,paper bag , envelop,calendar,children board book,label are 1000pcs,paper notebook is 500pcs.
Q9:What's sample lead time and bulk order production time ？
A9:Sample lead time is 3-7days.15-20days for bulk order,depands on the quantity.
Q10:What;s payment terms and payment ways?
A10: 30% deposit ,balance before shipment.T/T,Alipay,western union are accepted.
Q11:What's after-sale service ?
A11:If you found product quality problem pls contact our customer service immediately.Please provide video to show and we will check and remake the product.