Q: Are you a factory or trading company?
A: We are a company covering both manufacturing and trading.
Q: Can you do the design for us?
A: Sure, your own designs/sketches/pictures are welcomed. OEM & ODM are both welcome. We have professional designer and sample
maker team, so you just tell us your ideas and we could help to carry out it.
Q: Can you make personal labels&tags for us?
Q: When can I get the price?
A: We usually quote within 24 hours after get your inquiry. If you're very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
Q: How can I get a sample to check your quality?
A: After price confirmed, you could require for a sample to check the quality. Samples can be delivered within 5- 7 days after you make the payment. If we have existing samples, we could provide you sample for free as long as your afford the express freight.
Q: What about the lead time for mass production?
A: Normally, the lead time is 30 days after everything is confirmed. But it depends on order quantity and the season you confirm order.
Q: What kind of Technics are you good at?
A: Machine sewing, hand sewing, embroidery, silk-print, etc.
Q: What's your terms of delivery?
A: We could accept Paypal, Western Union, EXW , FOB, CIF and etc. You could choose the one which is the most convenient or cost effective for you.
Q: How do you control the quality?
A: Our factory has 20 years experiences in plush toys manufacture. And all of our workers have 10-20 years experiences in plush toys. We check the finish toys one by one, make sure the quality is good.