Q: Are you a trading company or a manufacturer?
A: We are a manufacturer as you can see our workshop as above.
Q: How does your factory do regarding quality control?
-Establish quality standards for each product
-The quality standard training will be conducted to the employees once a month,Two quality trainings for quality inspectors
-The quality inspection department will check the products at any time during the production process
-Each sauna will be tested for more than one hour
-Defective products found during testing will be repaired,To ensure that all products are perfect before shipment
Q: Do you accept OEM or ODM order? A: Yes, we accept both OEM and ODM for customers.
Q: What types of payment term do you accept?
A: We accept Bank Wire, Western Union, L/C, Credit card and PayPal.
Q: How long is your delivery time ?
Stock: 5-15 days in general.
No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead time base on your order quantities.
Q: What kind of quotations do you have ?
A: We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you.
Q: How long is your product warranty?
A: 1 Years after delivery.