Q1. Can Ihave a sample order for led strip light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A.:Sample needs 3-7 days, mass production time needs 4-5 weeks.
Q3. Do you have any MOQ limit for led strip light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Arine and
sea shipping also optional.
Q5. How to proceed an order for led strip light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confims the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led stip light product?
A: Yes. Please inform us formally before our production and confrm the design frsty based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3-5years warranty to our products.
Q8. How to deal with the faulty?
A: Firsty, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
B:Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution incuding re-call according to real situation.