FAQ
Q1. Why we choose our company?
A1. We have 10 years’ rich experience in paper puling molding industry. We have professional technical team and advanced technology. We are factory direct sale, we can provide you best quality and service at a reasonable price.
Q2. Where is our company located? How can I visit there?
A2. Our company is located in Zhengzhou city, Henan province, you can fly to Zhengzhou airport. When you confirm your flight No. and date, please tell us then we can arrange to pick up you.
Q3. How many countries haveour machine been installed?
A3. Our equipment has been already exported to more than 20 countries, such as Algeria, Egypt, Russia, Ukraine, Australia,
Argentina, Brazil, Saudi Arabia, Libya, Syria and other countries.
Q4. What products can this machine produce, or do we provide customize service?
A4. This machine can produce egg trays, egg box, egg carton, fruit tray, wine tray and so on. If you want to other different paper industrial packages, we also can provide customize service per your requirement after you provide samples, like pictures or dimensions etc.
Q5. What should I do if I don't know how to install the machine after I bought it ? Can you install the machine in my country? What's about the after-sales service?
A5. After our customers placed orders, we’ll arrange professional engineers to go to customer’s country, they’ll help to install and train workers for operation and maintenance. In addition, we have abroad visiting for once or twice every year for checking customer’s equipment.
Q6. What's the payment term?
A6. 30%TT prepayment before production, the balance payment need to be paid before shipment.