Q: What ' s your delivery time?
A: We have warehouse in US. and normally we have the goods in stock.
After confirm payment, we will arrange delivery within 3 days and it will be arrived to the destination In US. around 5-7days; for clients out of US., please contact us to check the shipping cost and delivery time.
Q: What ' s your payment terms?
A: We accept Visa, Master card, and T/T on Alibaba.
Paypal is also acceptable, please contact us if you prefer to pay by Paypal.
Q: What' s the quality assurance policy?
A: We offer 6 months warranty for controllers, batteries and motors.
Within one year, if the scooter have any problems, please show us
the video and problem description, engineers in US. will help you
solve it as soon as possible.
Q: Can I buy and pick up the samples from US. warehouse directly?
A: Our warehouse is only responsible for delivery arrangement and after-sales
service when they get our notification. There is no contact window with
end-customer there. For all the commercial issue please contact us.
Q: What' s your online service time?
A: We are on-line 8:00am-10:00pm Beijing time(GMT+ 8), from Monday
to Saturday. Please leave the message if we are offline, we will reply you within 24hours.