1. Could I order one piece for sample to test the quality?
Yes, We recommend checking the sample before order. You could order the sample before your order.
2. May I have your catalogue and price list for trial order in MOQ quantity?
All our products were shown on Alibaba, please have a detailed looking and choose the interested models in our site.
3.If I order big quantity, what's the good price?
Please send the details enquiry to us, such as the item number, quantity for each item, quality request, Logo, payment terms, transport method, discharge place etc. We will make the accurate quotation to you as soon as possible.
4.What are my payment options?
For samples and small account, it is 100% in advance.
For mass production, it is 30% in advance and 70% balance.
Welcome West Union, TT. bank account and Paypal.
5.How long will it take to ship my order?
As long as there is stock available, Oule usually ships items in 1 to 3 working days for samples and within 7 days for customized order once receiving the confirmation of a new order. The order will not be confirmed until the payment reaches Oule’s bank account. If we are temporarily out of stock, we will do our best to inform you of the estimated lead time.
6. What does your warranty cover?
Oule’s product is backed by a 1-year limited warranty against manufacturing defects (material or workmanship). Missing/lost or worn out parts are not covered under our warranty.