Q1. Can I have a sample order for kids drawing pad?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
Sample needs 3-5 days, mass production time needs about 2 weeks, it depends on your Qty.
Q3. Do you have any MOQ limit for the kids drawing pad order?
Low MOQ, 10pcs per design, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q5. Is it OK to laser engrave or print my logo on the kids drawing pads?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7. Can I have my own design?
Yes, OEM design is welcome, just send us the photo or CAD drawing and inform us your requirements, we will design and send the
art for your approval.
Q8: Do you offer guarantee for the products?
Yes, we offer 1 years warranty to our products.
Q9: How to deal with the faulty?
The defective rate is really very lower under our strict quality control system. If any happened, we will replace it with your
next new order or negociate a solution.