1.Q: How to start orders or make payments?
A:You can send our your Purchase order(if your company has), or just send a simple confirmation by email or by Trade Manager, and we will send you Proforma Invoice with our bank details for your confirmation, then you can make payment accordingly.
2.Q: How to confirm the Product Quality before placing orders?
A:You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take
the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.
3.Q:How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we
will send you free goods for replacement or refund your loss.
4.Q: Are you a factory or trading company?
A: We are a company combined in body with manufacture and trading units .
5.Q: How can i get the exact quotation?
A: Kindly tell us the exact product specification,your usage,we will provide the exact quotation for you .
6.Q: Can you provide the C O A ?
A: Sure,we can provide,but only provide the normal product,if you want to the exact C O A,we need to produce the sample .After
testing ,provide the exact C O A.
7.Q: Can you accept O E M ( special spec,size) ?
A: sure ,we can customized according to customer’s different requirement,but not only that ,packing we also can design according your request.
8.Q: If i know the usage,but don't know the exact spec,can you provide the exact quotation?
A: Sure,we will recommend the product according your usage,please kindly trust us.
9. Q: Before putting a large order,can i visit your factory?