Q1: What's your product warranty?
A: 2 years gurantee for most of our products .
Q2: What's your company policy on defective goods?
A: All our products have to pass our test again before sending out , 1:1 replacement for defective products .
Q3: What's your MOQ (minimum order quantity)?
A: MOQ : 1 piece
Q4:How about getting samples from you?
A:Samples can be offered after our negotiation .
Q5:About the shipment: what type of shipment will you use?
A: International express service
By Air (> 100kgs)
By Sea (>0.5CBM)
Q6:What packing do you use?
A: KST package / Customized package/Neutral package
Q7:How much are the shipping cost?
A:Shipping cost is charged according to the package's weight and size ,also denpend on the shipping methods you choose and your destination.
Q8:How to Order?
Step1. After making every details clear with our sale, Please confirm orders to us.We will send you a Performa invoice (PI).Need your information, such as full name,country, city, detail address, post code, tax number ...
Step2. Goods send asap once your payment arrival to our company .
Setp3. Confirm us the receipt of products.