Q1: Do you have MOQ?
A: No MOQ. We accept small orders or trial orders to test market demand.
Q2: What material do you use for the products?
A: 420D Oxford fabric for the covering, Nylon and TPU for the airbags, all raw material selected strictly by our inspectors.
Q3: What details required for a quotation?
A: Please offer the model number you’re interested in, if you have custom requirements, please send us details:
quantity,logo,colors, surface finishing, etc.
Q4: What format design file required for printing ?
A: AI,PDF,CDR,high JPG (over 300 DPI).
Q5: Can I make my customized logo and packaging or private label?
A: Yes, please contact us for specific details if you need a logo or custom packaging.
Q6: What's the shipping way?
A: Regarding the samples order, we can send them by FedEx, DHL, TNT express and the large quantity goods will be shipped by sea by air according to the your demands.
Q7: Can you sent out the CO2 cylinder for us?
A: Due to the logistics control of special goods, we will not send CO₂ cylinder by air freight FedEx, DHL, TNT express , but can send them by sea.
Q8: How long can you ship the goods? Do you have stock for this item?
A: For products that are in stock, we can deliver to you in 5-10 days.
Regular lead time for mass production is 14--30 days depending on order quantity.
We keep some stock for standard items, Please feel free to contact us to get more update info.
Q9: What's the Payment Terms?
A: T/T, LC, Paypal,Western Union,Trade Assurance, etc.
Q10: What’s warranty for the products? And how about the after-sales service?
A: The warranty: 1 year for the bobbins, 3 years for the CO2 cylinders and the life jackets.
We do 100% inspection during production and before packaging.
About the after-sales service:
If you have any questions,We will reply within 12 hours,Propose solutions within 24 hours.