Q1.How to tell us your enquiry?
A1:You can contact us by email, phone call, Instant Messenger (Trademanager, WhatsApp, Skype) and let us know your requirement.
Q2:Are you a factory or trading company?
A2:We are a factory, professional water treatment system manufacturer and bottled water filling & packing machinery with about 7 years experience. Factory covers an area of 5,000 square. There have been more than 50 countries use our products.
Q3.Where is your factory?
A3:Our factory is located in NO.198 Zhenbei Road Leyu Town,Zhangjiagang City,JiangSu Province,China, it is near to Shanghai or Wuxi (airplame and train both available). If you arrive at Shanghai or Wuxi, we can pick you up to visit our factory.
Q4.How about after-sale service?
A4:After finish the production, we will debug the production line, take photos, videos and send them to customers via mail or instant tools.After the commissioning, we will package the equipment by standard export package for shipment.
Q5:How long is the warranty of your equipment and installation?
A5:2 years warranty after receipt check upon delivery.
We will send our professional engineers to your factory to install the machines and train your staff how to operate the machines. Customer pay air tickets go and back,accommodation and USD120 / day/person.
Q6:What is the features of our company?
A6: We provide turnkey project for customers, including sale and after-sale service; complete production line equipment supply; bottle design; layout programs provide; or provide auxiliary materials purchasing agent supplier information; equipment overseas installation and commissioning; operator training etc
Q7:How to guarantee your funds to be safe and delivery to be on time?
A7:Through Alibaba letter guarantee service, it will ensure the on time delivery and the quality of the equipment you want to buy.