Q1:What is your product name?
A: Simple Elegant Room Decoration Hamsa Hand Shelf Ornament Hamsa Wall Art
Q2:Can you introduce your company ? And where is your Factory located?
A:We are crystal source factory based in China for over 30 years already,we can supply various kinds of crystals and related products ,such as home decoration products , crystal jewelry,crystal raw stones , crystal specimen, crystal skin care tools, etc.
Qur Factory is located in Hangzhou which nears Shanghai port and Ningbo Port about 2 hours.
Q3:How can you gurantee quality?
A:Quality is our priority ,we offer pre-production sample before mass production and final inspection before delivery. We also have dailly live show to display products directly. What you see is what you get !
Q4:Can you provide sample?
A:Yes,we can provide you sample, but you need to pay for the sample and freight firstly.We will return the fee after you make an order.
Q5:What should I do if there is any problem of products?How to return or exchange?
A:Since some crystal products are fragile,collisions and damages are inevitable during international long-distance transportation.If you encounter any problems, kindly take
photos or videos and contact us directly,we will properly handle in time!
Q6:Can you prodive customizations service?
A:Yes,OEM and ODM are available.