Q:How to get a quotation?
A: Please kindly advise the product name,model number, color etc. Send email to us or talk to our staff via trade manager.
Q: Can i get a sample?
A: Yes , Sure . Sample is available. The sample fee and shipping fee will be charged. If you have bulk orders later(for example
,one full container), we can waive your sample fee when making order.
Q: What is your trade assurance?
A: 100% product quality protection.
100% product on time shipment protection.
100% payment protection for your covered amount.
Q: How long is the lead time for orders?
A: Lead Time for sample: normally within 15days after your payment.
Lead time for bulk order: normally with 35days after your advance payment.
Q: What is the payment term ?
A: T/T and L/C is used more ,Western union ,paypal is also available. Other payment term pls contact us for details.
Q: What should i do if i’m not satisfied with your product?
A: If there are defects in its quality, we can exchange a good one for you . Generally , this problem is rare.
Q: What is the quality level of your product?
A: We produce good quality, refuse to produce low quality.
Q: About after-sale Servise?
A: Warranty period: 24 months after delivery . Under the premise of strictly following the instruction manual, we provide a
24-month warranty after the product leaves the factory.