Q1: Are you a factory or a trading company?
A: We have our own factory with 50000 square meters in Zhejiang.
Q2: Can I get a sample? How many days will it take?
A: Sure and we support custom service. Existing sample:2-3days, Customized sample:10days
Q3: Do you support OEM service?
A: Yes, we have our own r&d team, we can support not only size but also color logo & packaging.
Q4: How to deal with faulty or refund the faulty products?
A: Firstly. Our products are produced in strict quality control system. Secondly. During the guarantee period, we will replace you with new parts.
Q5: What is the way of payment?
A: We accept T/T, L/C,and alibaba trade assurance. 30% for deposit, 70% against the copy B/L.
Q6 : How can you protect my designs and my brands?
A: We won't display your designs and brands to other customers, and won't display them in the internet, show, sampleroom etc, and we can sign a confidentiality and non-disclosure agreement