Q: Are you a factory?
A: Yes, we are factory located in Shenzhen ,Guangzhou&Yiwu China. Oversea office &warehouse are located in Fremont, California&Los Angeles ,US.
Q: Can I get samples ?
A: Yes, Samples are available. Sample fees, shipping cost, duty & taxes will be paid by buyer
Q: Can you customize my brand?
A: We support OEM/ODM manufacturing. We can customize the packaging and logo with your branding
Q: Can you do drop shipping?
A: Yes we can dropship to countries where allowed by local country law. Buyer will be responsible for all shipping, duty and taxes
Q: What are your payment terms?
A: Alibaba online Orders &OEM orders Payment must be made in full before the shipment can be released. 30% advance is required to start the production, Balance 70% to be made before the shipment.
Q: Do you have a Warranty?
A: Yes,we have , after get goods if any problems, please contact us in 5 days .
Q: I am looking for some products not shown on your website. Can you give me a special order?
A: Please provide us the details of the product and we will advise you accordingly.