Q: Do you accept small orders?
A: Usually the order quantity is over 1000 pieces, but we accept small trial orders if necessary.
Q: Can you produce based on our design?
A: Yes, in fact, 90% of our packages are customized based on customers’ designs or requirements.
Q: Do you accept payment by T/T?
A: Yes, we accept multiple payment methods, such as T/T, Alibaba Trade Assurance, Paypal, Western Union, Alipay and Wechat. Our payment Term is 30% deposit and 70% balance before shipment.
Q: How long can you complete the production after the deposit is paid?
A: It depends on the order quantity, material and technique of the product, but usually it is about 15-30 working days.
Q: How do you ensure the quality of the product?
A: The materials will be carefully selected, the goods will be inspected from raw materials to packaged products by our
professional QC department during production.
Q: Do you provide free samples?
A: If we have existing stocks, we can provide free sample to you. If not, our sample fee is about 100-300 USD, which can be
refunded after mass order is confirmed.
Q: What is your sample lead time?
A: For regular materials and structures, usually about 7 working days after receiving the sample fee.