1. Why should you buy from us not from other suppliers?
Free samples can be provided; professional design team; strict product quality control; a variety of customized production and services; from the first contact with us, we will do our best to provide you with the best service
2. Do you accept OEM or ODM ?
Yes, OEM and ODM are accepted, Product packaging are customized in bulk production at buyer requests.
3. Can I get some sample ?
Yes, we supply free sample, but only need you pay expree cost. The express cost will be refund when you place first order. OEM/ODM sample fee will charge first and refund after.
4. What is the MOQ ?
The minimum order quantity of each size and color of the same product
5. Could I put my own LOGO on or print my own design ?
Yes, customized logo and design are welcomed.
6. What is the delivery time ?
The specific delivery time needs to be determined according to the total order quantity, usually 5~15 days.
7. What should we do if we receive the defective or wrong color product ?
Every order we will double check before send out to you, we responsible to our work, If there is a problem, we promise you that we will give you a solution that you are satisfied with.
8. The tariff:
After the goods arrived in your country, it may produce certain tariffs in some countries. This part of the tariff needs to be paid by you . We will mark it as gift or lower the value of goods for you to save a part of customs fees.
9. After-sales service:
The all goods we sell are inspected strictly. If you find the goods you received has quality problem (non-artificial damage) within 3 days. Please take pictures and contact with us, we will change or refund for you.
Your satisfaction is very important for us. If you are satisfied with your goods, please give us positive feedback. If you are not satisfied with goods, please contact with us, we can solve any dispute with you instead of submitting negative feedback to Aliexpress. Thank you very much.