Q1: Wonder if you accept small orders?
A1: Do not worry. Feel free to contact us .in order to get more orders and give our clients more convener ,we accept small order.
Q2: Can you send products to my country?
A2: Sure, we can. If you do not have your own ship forwarder, we can help you.
Q3: Can you do OEM for me?
A3: We accept all OEM orders,just contact us and give me your designs.we will offer you a reasonable price and samples for you ASAP.
Q4. What tools kits included?
A4:The painting kits including 1 canvas,1 set pigment,1set brush tools,1 insturction.We accept customize tools.
Q5: Do you have any warranty? What should I take care before buying?
A5: If any defectives not man made factors, we will send you FREE replacement parts. Before you buy, please confirm the colors,design and package.
Q6: When can I get the quotation ?
A6: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or tell us in your mail, so that we could regard your inquiry priority.
Q7.Do you accept customize designs,what is the MOQ?
A7:Yes we do customize designs,MOQ is just 1set.
Q8: How do you guarantee my goods right?
A8: Order will be arranged exactly as requested, we will doubly check and test the quality, packing and quantity before deliver out also we will take photos for you if necessary.
Q9: What is your terms of payment?
A9: For small amount orders, 100% paid by PayPal or T/T or paid through Alibaba. For larger amount orders like more than 10000USD,30% T/T in advance, balance fully paid before shipment.
Q10.Can you offer sample,how much will you charge?
A10:Yes we can,we will charge you $10/pcs,it will be ruturned when place order.