Q1. Are you manufacturer?
A1. Yes. We are professional manufacturer with 8 years experience. Produce both hardware and graphic printing.
Q2. Can I order frame only?
Q3. Can I order graphic only next time?
A3. Of course. We have standard size frame in sewing room. Will try your graphic on it New skin will fit.
Q4. What’s the lead time?
A4. Usually 1-3 pcs, 3 work days. 10 pcs, 5-7 work days. Large quantity, pls kindly contact us to check with production.
Q5. How long will it take for delivery?
A5. Quick express (DHL, UPS Saver), 2-5 work days. Middle (Fedex IP), 3-6 work days Slow(UPS Slow, Fedex IE), 5-8 work days.
Q6. What sizes of backdrop stand can I order?
A6. 8ft(2438*2280mm), 10ft(2922*2280), 20ft(5960*2280mm), custom size.
Q7. What are the payment terms?
A7. Paypal, T/T, Western Union, L/C etc. Small amount or express order, 100% in advance.Sea order, 30%-50% deposit, balance before shipment. Huge amount, balance against the copy of B/L.
Q8. Could you help me with artwork design?
A8. Yes. Do not hesitate to tell us if you need help.
Q9. Do you have different shapes of backdrops?
A9. Yes. Straight, curved, C shape, U shape, S shape, round and custom special shape.
Q10. How is your after-sale service?
A10. Very good. Feel free to contact us. We will take a possitive attitude and try our best to help you.