1.Q:Are you manufacturer or trading company?
A:We have our own factory to produce products,customzied service provided,the products is best quality and price.
2.Q:What you can supply to me?
A:We could supply all kinds of wood stoves ,pellet stoves ,BBQ and all sorts of chimney .
3.Q:Can you customize the products as per our request?
A: Yes, we do OEM and ODM. We could make the product suggestion based on your idea and budget.
4.Q:Will you provide sample ?
A: Yes, we would like to provide samples for you to check quality . we have confidence for all the products.
5.Q:How long is your delivery time ?
A:It is 3-7 days if the products are in stock,15-30 if the products out of the stock ,it is according to the quantity.
6.Q：What is your GUARANTEE TIME?
A：As electrical goods, it is 1 year. But our products are lifetime products, if you have any question, we will be willing to help you.
7.Q: What's your payment ways?
A: we accept payment by T/T,L/C,D/P,PAYPAL, WESTERN UNION, ETC. We could discuss together.